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Enterprise Content Management (ECM)


Enterprise content management (ECM) is the term used to describe the set of strategies, methods, and technologies that are utilized for the systematic collection and organization of information for a designated audience. This audience could contain customers, business executives, etc.

It is not any single policy or procedure. It is a combination of several processes. It helps to access, store, measure, and integrate the information.

ECMs use electronic forms to digitalize documents, right from the point of creation. They also scan paper documents and place them in a digital repository. All these documents are filed and categorized accordingly. These are then managed by the ECM for the end users.

Most ECMs assist in optimizing security, reducing overhead, eliminating bottlenecks, streamlining access and business processes, and maintaining integrity.

Many organizations go in for full-function ECMs. These ECMs help in:

Management of documents and records
Security mechanisms
Increasing productivity
Removing dependence on paper
Reducing organizational risks
Workflow controls

With organizations becoming more complex in these times, ECMs too have gained importance and complexity. Companies have to organize their content effectively to keep data breaches and financial frauds at bay. Effective informational governance is vital for compliance reasons.


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